White-label IT Support

Our partner program was developed to help small managed service provider enhance their service offerings and maximises client satisfaction — with great margins!

PREFECT FOR

Smaller IT support businesses looking to scale their products and services to meet growing customer needs.

Knowall’s Managed IT Reseller Partnership Programme is designed to empower IT service providers and resellers to deliver exceptional service and value, all while working invisibly in the background.

MARGINS RANGING FROM

30%-50% product/service specific

Scale effortlessly with discounted White-label helpdesk support and a custom ticketing system.
Reduce costs with onsite assistance from expert project engineers at discounted rates.
Enjoy seamless operations through proactive maintenance and monitoring of network systems.
Enhance security with fully managed EDR and 24/7 monitoring, all working in the background.
Streamline management of Microsoft 365 environments and software patches for a hassle-free experience.
And much more!

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Our White-label Features

White-label Helpdesk Support

Customise your support experience with our White-label helpdesk services, featuring a tailored ticketing and feedback system that seamlessly integrates into your brand. This allows you to maintain a professional image while providing exceptional customer service

Expert Project Engineers

Access skilled project engineers at discounted rates for onsite visits. Our experts work behind the scenes to ensure your clients receive top-notch support without adding to your operational burden.

Proactive Network Maintenance

Stay ahead of potential issues with continuous monitoring and proactive maintenance of network systems. This feature ensures optimal performance and reduces downtime, allowing you to deliver reliable service to your clients.

Comprehensive Security Solutions

Protect your clients with our fully managed Endpoint Detection and Response (EDR) services, backed by 24/7 monitoring from our human-led Security Operation Center. We work quietly in the background to ensure maximum security.

Streamlined Microsoft 365 Management

Easily manage Microsoft 365 environments and standardise configurations with our streamlined management services. This feature simplifies administration tasks, helping you enhance your service offerings efficiently.

Tactical Remote Monitoring and Management (RMM)

Utilise our Tactical RMM tools to manage hardware and software patches effectively. This feature allows you to maintain control over your clients’ systems, ensuring they are always up-to-date without the hassle.

Domain Filtering with Cloudflare

Enhance security with domain filtering capabilities through Cloudflare, which includes the ability to interrogate specific user activities. This helps you protect your clients from threats while providing detailed insights.

Flexible Partnership Model

Our services are designed to support IT service providers and resellers in building a scalable, profitable partnership. With flexible options and no commitment required, you can expand your offerings while focusing on your core business.

Unlock the Full Potential of Your IT Services with Knowall’s Managed IT Reseller White-label Programme

Knowall’s Managed IT Reseller White-label Programme is designed specifically for IT companies seeking to elevate their service offerings and enhance client satisfaction—all without the hassle.

Our programme empowers resellers to leverage a comprehensive suite of services tailored to meet the unique needs of their clients. With discounted White-label helpdesk support, you can maintain your brand identity while delivering top-tier customer service through our customisable ticketing and feedback system. Our team of expert project engineers provides onsite assistance at reduced rates, allowing you to focus on growth without sacrificing quality.

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Why Knowall

24/7 Proactive Monitoring and Unlimited Support

With Knowall, you gain round-the-clock proactive monitoring and unlimited support, ensuring your IT infrastructure is expertly managed. Focus on scaling your business while we handle IT concerns, allowing you to deliver exceptional service to your clients without interruption.

Fixed Monthly Fee for Predictable Costs

Our Managed IT Reseller White-label Programme offers IT support services for a fixed monthly fee, enabling accurate budgeting and eliminating unexpected costs. This approach is often more cost-effective than hiring a full-time IT employee, allowing you to invest in growing your business.

Leverage Knowall’s Proven Expertise

Partnering with Knowall means accessing our team of IT experts who will help you implement the right solutions for your needs. We resolve technical issues swiftly, enhancing your productivity and efficiency, ultimately saving you time and money as you scale your offerings.

Have a question?

Speak with Sylvester

We’re here to support your scaling journey. Whether you have questions about our Managed IT Reseller White-label Programme, need technical assistance, or want to explore how we can elevate your services, our team is ready to help.

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Frequently Asked Questions

Find answers to your questions about Knowall IT’s Managed IT Reseller White-label Programme and discover how we can help you scale your service offerings while ensuring seamless support and security for your clients.

What is the Managed IT Reseller White-label Programme?

Our Managed IT Reseller White-label Programme allows IT service providers to leverage our technology and support services under their own brand, enabling them to scale their offerings and enhance client satisfaction.

How does the White-label aspect work?

As a reseller, you can customise our helpdesk support and other services with your branding, ensuring a seamless experience for your clients without them knowing we’re behind the scenes.

What types of services are included in the programme?

The programme includes discounted helpdesk support, expert project engineering, proactive network maintenance, comprehensive security solutions, and streamlined Microsoft 365 management, among others.

Is there a commitment required to join the programme?

No, our programme offers flexibility with no long-term commitment required, allowing you to explore our services without pressure.

How do I get started with the Managed IT Reseller White-label Programme?

Simply contact our team to discuss your needs, and we’ll guide you through the onboarding process to get you set up quickly.

What kind of support can I expect as a partner?

You can expect dedicated support from our team, including technical assistance, training, and resources to help you successfully deliver our services to your clients.

Can I customise the services offered to my clients?

Yes, you have the flexibility to tailor our services to meet the specific needs of your clients while maintaining your brand identity.

How do you ensure the security of my clients’ data?

We implement robust security measures, including fully managed EDR and 24/7 monitoring, to safeguard your clients’ data while working diligently in the background.

IT Support Paddington London
18 Spring Street, Paddington, London, W2 3RA 020 7471 3270 support@knowall.net

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