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Important: Connectivity Issues Affecting a Subset of Clients
October 3rd, 2024
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We are receiving multiple reports of connectivity issues, across a subset of our clients.

Our diagnostic tests have identified that some Internet Service Providers are experiencing issues with inconsistent connectivity into our Data Centres, where your data is hosted.

The senior engineering team is working closely with our Data Centre provider (Pulsant) and line providers to find and resolve this issue.

Many thanks for your patience during this period of investigation.

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