Need IT Support in London? Award winning managed IT

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Tickets Closed 2023

The Knowall IT Help Desk is your single point of contact for all IT support queries.

Every enquiry is logged, assigned a ticket number, and tracked through to resolution. Our reporting system provides management with real-time insights into ticket statuses, helping to prioritise and address IT support needs efficiently.

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Fixed-Cost Tactical RMM Hosting. Pefect for IT Managers.

Knowall IT, we’re proud to offer a complete setup, hosting, subdomain, and support package for Tactical RMM at a fixed cost, delivering unbeatable value to businesses across the UK.

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Takes 15 minutes, and you’ll receive instant results

Our free online security assessment helps you evaluate your organisation’s cyber security measures. By answering the questions, you’ll get a clear view of your security posture and identify areas needing attention.

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Let us help you safeguard your business from modern day threats

Security Solutions that Deliver Business Protection

ENDPOINT SECURITY
EMAIL & WEB SECURITY
CLOUD SECURITY
MULTI FACTOR AUTHENTICATION
STAFF AWARENESS TRAINING
CONSULTANCY

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What we do

Knowall IT is a Managed Service Provider. Focused on the provision of high-performance, tailored and secure hosted services to UK based organisations with a global reach.

As we own and manage all of our own hardware we are able to guarantee any services we provision for your organisation will operate at greatly improved performance levels, over existing solutions.

We are 100% customer focused. We understand all organisations requirements vary and therefore build bespoke tailored environments for each of our clients.

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Latest Blogs

October 9th, 2024

Categories: IT Support

In light of recent developments surrounding the British Indian Ocean Territory (BIOT), the future of the popular .io domain is facing uncertainty. The UK has agreed to transfer sovereignty of the BIOT...

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September 6th, 2024

Categories: VOIP

As BT has confirmed, ISDN lines will be phased out entirely by 2027, and the transition is already underway. This change means that businesses still relying on ISDN for their communications wi...

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August 5th, 2024

Categories: Security

When it comes to safeguarding your IT environment, ensuring comprehensive protection and proactive management is crucial. Knowall Enhanced Security offers a powerful solution to bolster your s...

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What our clients say

The visit to my office to set up the new computer and navigate the required Applications for my business was done with the utmost professionalism and made very clear and left me with a good feeling wi...

Mark

Thank you, Mohammed, for helping me out today. Your customer service exceeded my expectations. You were friendly, patient, and thorough. I want you to know that you made...

Esther

Knowall as a company are a great provider & have good response times, but more than that, they have Ryan at the helm of alot of it. He's always there to help with literally anything you throw his w...

Ian

Dear Sylvester Albin International required Cyber Essentials Plus certification to meet its contractual requirements t...

Albin International

Moved to write this review after 2 years of Knowall support after exceptional service from Ryan recently. He resolved a major problem quickly and creatively, being extremely proactive assisting with a...

Stella

Dear Sylvester Albin International required Cyber Essentials Plus certification to meet its contractual requirements to third parties. The team at Knowall IT took over control of the matter an...

Tom / Albin International

On a personal level, my dealings with Knowall are excellent, and they are very responsive. They look after our support, infrastructure, purchases, software and upgrades. Would definitely recommend. St...

Iain / Lodge Brothers

Good day Mike I would like to thank you for your support with this audit. The auditor was happy to recommend us for certification, which is an amazing outcome considering it was our first time. We ...

FN / The Flame Lily HQ

Dear Support Team, Hope You're all well. This email is just to say many thanks for all Your help. Michael was here this morning, fixed everything and he didn’t leave until he double checked al...

Archangel Clinic

The laptop was waiting for me when I got to Bury St Edmunds! Just to say thanks for the prompt and effective response to my problem, especially to Chris who was a pleasure to deal with.

NC / Jaynic

Hi Simon/Mike, Kirsten and I just wanted to thank you for all your efforts since you took over from Ridgewall in getting us all sorted. I know we have had a few unforeseen thing...

Kirsten

Dear Simon

I thought I would let you know what amazing service we had from Chris Fear on Tuesday .He was efficient quick and thorough .

TBC Management

Morning Simon and all, I have been speaking with Mandy this morning as following support received promptly from Chris to rectify my protection software I realised I should have asked him to fix my ...

Sheila / LB

Hi Simon I Just wanted to say a huge thank you for today and hanging in there with with the building IT to complete the job 😅 your ongoing support with the business is appreciated! Ha...

Danni / Danni Asanti

Can I just say “ Thanks” too you and your team for your Help in Moving offices to temporary working It was a Hectic time for all of us All the best

Graham / IBS Blowers

Dear Simon, I just wanted to pass on our thanks, via you, to Paul Fallows, who has consistently gone above and beyond in his dealings with Chelsea Funeral Directors. He is always polite and courteo...

Jonathan / Chelsea Funeral Directors

Hi Simon, Just wanted to let you know that I have had several excellent interactions with your IT support worker Paul. He was very helpful, went out of his way to make me feel as though I am not a...

Chris Miller | Carer Support Worker / Northamptonshire Carers

Sir, I am writing to you as I wish to pass on my thanks for the professionalism of one of your staff, Mr Paul Fallows Althi. I phoned Paul with regards to support with the transfer of document...

Matthew Ellmer / Grenadier Guards

Dear Simon Thank you so much for fixing in my Graphic Card, sorting out the Ethernet connection so quickly when you visited this morning. I thought you would have been taking a couple of hours but...

Mehbs / Sacred Lotus Design

Hi Matt – What you have achieved in the time available is quite simply stunning. These guys have been running around like headless chickens for two weeks and you’ve sorted it in a few hours (of...

Simon.D / Simon.D

Hi Mike Just wanted to say thanks for all the help and support we've had lately getting up and running with the new hosting service. We've always received high quality assistance and patience whic...

Sam Sherwin / Sherwin Business Systems

It looks as if you have managed the impossible and supervised a fairly painless migration. There’s only one way to achieve that, and that is good planning and hard work. There will still be loads...

Simon.D

I’m delighted with your Sage solution- it’s one of the best tech related business decisions we’ve made. Sage is faster, more reliable and easier to use than it was when we hosted it locally, plu...

Ben Biscoe / Director, Fairyglass Ltd

I have to say the service and the quality of provision/support you provide is exactly what I am looking for in a partner. My expectations are fully met. Keep up the good work!

Ian Cowan / Patrick Parsons

KnowAll IT were recommended to us by our ACT! and Sage consultant as he had other clients who used them. We moved from what was a quite reasonably spec'd AWS (Amazon Web Services) server and immediate...

Tim Edwards / Sure Track

Good morning Simon I hope that this email finds you in great form. I thought that I should drop you a line to let you know how happy I have been with the service provided by Knowall. This is really ...

I thought that I should drop you a line

Dear Michael You have made for very happy Brabazons - can't thank you enough for more-than-excellent service, speed and feed back and very much hope we have not gone onto 'client from hell' list. ...

Cresta

I was really impressed with Bernie and Simon yesterday – so helpful and professional. Just what we've been looking for.

DINTS

I just wanted to let you know that Bernard helped me solve a problem this morning and he did a marvellous job. He got my device working and I am well chuffed. Glad he’s on your team.

Tina / CUF Properties

Knowall are helpful even at the weekend! Their solutions especially Cerberus, keep on working.

Chester Zoo

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Partner with Knowall

Knowall’s Channel Partnership Programme is all about helping your company to extend and maximize your business opportunities and profits.